Withdrawal, KYC and account rules, book by book
What each sportsbook’s own terms say about when a payout can be held, when identity is checked, how many accounts you may hold and how self-exclusion works. Quoted, dated, linked to the clause.
If a withdrawal is pending or an account was frozen, the answer is almost always in the terms you accepted at sign-up. The rows below are those clauses, not our reading of them.
Stake
KYC / AML in one line: §4.8: Stake may ask for any KYC documentation it deems necessary to determine identity and location, at any time, and may restrict the Service, payment or withdrawal until identity is sufficiently determined.
| Sources | Last checked | ||
|---|---|---|---|
| KYC before payment/withdrawal | May restrict Service, payment or withdrawal until identity is sufficiently determined, or for any other reason in Stake’s sole discretion. | Terms §4.8 | |
| One account | One account per player. Extra accounts (own name or another name, or using someone else’s account) may be closed, funds retained, and the player banned. | Terms §4.9 | |
| VPN / proxy | Using VPN, proxy, or similar, or false residence information, to circumvent geo-blocking is a breach of Clause 5. | Terms §14.4 |
Cloudbet
KYC / AML in one line: The restricted-jurisdiction article is the geo source. AML/KYC process is not specified in that article.
BC.Game
KYC / AML in one line: The Anjouan AML note is the geo source. It does not publish a KYC-at-signup vs KYC-at-withdrawal schedule.
Shuffle
KYC / AML in one line: AML page describes CDD (wallet, name, address, country, DoB) before a funding address is issued. That is onboarding collection, not a published “no KYC” claim.
| Sources | Last checked | ||
|---|---|---|---|
| VPN / proxy | Concealing location with a VPN, proxy, or similar is a breach of the Terms. | ToS v1.9 §7.4 |
Roobet
KYC / AML in one line: KYC-AML §4: due diligence at registration and during the relationship, in stages depending on activity. Identity (name, DoB, address), PEP and sanctions checks, and source of funds where appropriate. Not a published “no KYC” claim.
| Sources | Last checked | ||
|---|---|---|---|
| Self-exclusion | Maximum 5 years, or permanent. The chosen period is not undone early. | Responsible Gaming Policy §7.6 |
Duelbits
KYC / AML in one line: ToS §3.2 is the geo source. §3.1 is age. Verification schedule beyond that is not in the extract.
| Sources | Last checked | ||
|---|---|---|---|
| VPN / proxy | VPN, proxy, or similar to mask IP and bypass jurisdictional restrictions is a material breach. Operator may freeze the account and confiscate winnings from that access. | ToS §3.3 | |
| One account | One account per person. Extra accounts may be blocked or closed. | ToS §4.1 |
If a book’s rules do not suit you, the others on this page are one click away. The click still fails closed when a book refuses your country.
Older than 90 days we treat as restricted. How we read terms
How we read terms
Primary source first. For each book we encode a deny list from that book’s own terms, AML page, or restricted-jurisdiction article. Secondary “reviews” are not the list.
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